WHAT MAKES US DIFFERENT
ACS provides an incredibly "can-do" customer support organization that values innovation, reliability and effective problem management. Bottom line—we do what we say we’ll do, when we say we’ll do it and we empower our employees to make it happen. As a result, we enjoy unprecedented levels of customer satisfaction, employee commitment and long-term relationships.
GENERATOR SET / COMPRESSOR SYSTEMS
We provide timely, quality repairs of deployed products by having the right people in the right place at the right time. Plus, we equip our field support people with all the skills, tools and knowledge of appropriate processes to optimize product performance and reliability.
We also prepare and distribute to our customers high-quality documentation of equipment configurations, applicable life cycle, and regulatory requirements. And we’re continuously using customer feedback to improve our products and overall processes.
Our fully staffed service department offers job site capabilities including:
Assistance with setting assemblies
Replacing or adjusting motorized dampers
Installing radiator vertical discharge elbows and / or air intake hoods
Installing fuel maintenance systems
We develop, research, evaluate, implement and share new tools and technologies necessary to improve company and product safety, quality, reliability, and maintainability.
COMMITMENT TO OUR EMPLOYEES
Our belief in a safe and healthy work environment, efficient work practices, and continuous learning opportunities promotes innovation, improved quality, reduced product costs and employee satisfaction.
We engage our employees in cost effective methodologies such as total quality concepts, and develop the skills of our supervisors and mangers in all core leadership functions. We also foster an environment for learning by encouraging our staff
to become an information source for industry and equipment updates.